TENS is a combination of telephone, computer, and Geographic Information System (GIS) technologies.
TENS is a very important communications note to put out there and we need it to be presented in the most complete manner possible.
TENS is used to communicate such information as:
By simply selecting an area that needs to receive emergency information, the message is prerecorded and then automatically calls the homes in the selected area - up to 22,000 per hour. It's another great way to communicate important information during an event.
TENS is managed by the Marin County Office of Emergency Services and as long as you have a landline you are able to receive these important calls during the time of an emergency. If you have a cordless phone or your service provider is also your cable provider you should double check that they have registered you with the emergency notification database.
TENS Question & Answer
911 / e911
There are some differences with the 911/e911 service for these online phones.
e911 service is the number that is provided to Communication Dispatch Center. If you call 911 from your home phone, your address shows up on the Dispatch screen for a faster way to get help dispatch first responders to your home.
See also FCC website
Marin Emergency Automated Notification System (MEANS)
A system called Marin Emergency Automated Notification System (MEANS) gives each city/town the ability to enter resident information (home phone, cell phone, work phone, pager, and email) and upon activation of the system, messages can be sent to these devices.
Some but not all cities and town in Marin are currently using the MEANS systems.
City of San Rafael Office of Emergency Services
1039 C Street
San Rafael CA 94901
Working collaboratively with partner agencies and organizations, OES coordinates the mitigation, preparedness, response, and recovery from the effects of emergencies and disasters that threaten the lives, property, and the environment of San Rafael. Organizes the Marin Get Ready program for San Rafael.
Marin County Office of Emergency Services
3501 Civic Center Drive #266
San Rafael, CA. 94903
Marin County OES provides emergency management services for the County/Operational Area including its eleven cities/towns and 300+ special districts.